Healthcare Consumerism & Your Revenue Cycle: 

Flip the narrative and build loyalty through patient-centric tools and processes 

{White Paper for Hospitals, Health Systems, Physician Groups, & Other Providers} 
Consumerism-WP-CTA

Consumerism in healthcare today is partly a consequence of increased patient financial responsibility and partly an outgrowth of both the patient-centered care movement and societal movement toward a generation of independent digital citizens.

There are multiple facets to the phenomenon, and an even greater number of implications for providers for both healthcare delivery and reimbursement.

This paper will explore:

√  The rise of consumerism in healthcare

√  Challenges for Patients and Providers

√  Strategies to meet the needs of both

√  Considerations specifically for the revenue cycle